Shipping and Payment

Payment by card

Comgate payment gateway supports Visa, Visa Electron, Mastercard and Maestro cards. You enter your card number, expiry date and CVC code - three numbers that can be found in a strip on the back or front of the card - into the ComGate payment gateway interface. Payment is secured by the 3D Secure standard, so you'll be asked to enter a security code, which you'll receive by text message from your bank.

The payment gateway provider is ComGate Payments, a.s. More information can be found here.

Contact details for any questions or complaints:

ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové

E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267

Payment via bank payment buttons

Bank payment buttons work on the same principle as payment in advance by bank transfer, but with the difference that we learn about the payment immediately and not only after it has been processed by the bank. 
Once you click on the bank buttons, the ComGate payment gateway redirects you to your online banking. You log in as usual and confirm the payment order you have already prepared. Once the payment is complete, you will be redirected back to our e-shop. The payment will be confirmed immediately so that we can proceed with your order without delay.

The payment gateway provider is ComGate Payments, a.s. For more information, please click here.

Contact details for any questions or complaints: 

ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové

E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267

Apple Pay a Google Pay

Apple Pay and Google Pay are methods in which the customer pays with a card stored in Apple Wallet and Google Wallet. You do not have to copy the card number or other data during payment. More information about Apple Pay, more information about Google Pay.

Online bank transfer

Online bank transfer is a payment via internet banking with instant confirmation of payment. Bank payment buttons are often used in the Czech Republic, Slovakia and Poland.

Czech Republic
In the Czech Republic, you can use payment by expedited bank transfer at Česká spořitelna, ČSOB, Komerční banka, Raiffeisen Bank, UniCredit Bank, Poštovní spořitelna, mBank and Fio banka.

Slovakia
Instant payment via internet banking is also available in Slovakia with these three banks: Slovenská sporitelna, Tatra banka, VUB Banka.

Poland
In Poland there are many payment buttons available on the payment gateway. Currently there are more than 20: Alior Bank, BNP Paribas Polska, Blik, Bank Millennium, Bank Nowy BFG S.A., Bank Ochrony Środowiska, Bank Pekao, Bank Pocztowy, Banki Spółdzielcze, Credit Agricole, Citi Handlowy, Getin Bank, Idea Bank, ING Bank Śląski, Inteligo, mBank, Nest Bank, Noble Bank, Plus Bank, PKO BP, Santander, T-Mobile Usługi Bankowe, Toyota Bank and Volkswagen Bank.

Payment in advance by bank transfer

You pay for the goods in advance by bank transfer to our account.

Account name: Biovoxel Technologies s.r.o.IBAN: SK66 8330 0000 0024 0251 2462
Account number: 24 0251 2462 / 8330
BIC/SWIFT: FIOZSKBAXXX
Variable symbol: the numeric part of the order number